Donna Kennett
Funeral Home Manager, Letchworth
Donna Kennett
Funeral Home Manager, Letchworth
I’m a Funeral Home Manager for the Baldock and Letchworth funeral homes and within that role, I will take care of the needs of both funeral homes, my colleagues and the families we take care of. Arranging funerals, assisting with chapel visits and all that is involved with the arrangements. I’m also Community Champion for Shires Funeral Directors, engaging with local and national charities to either raise awareness for their charity or engage the local community for an appeal we are supporting and I’m a member of a local Women in Business Networking group.
I’ve worked in many Customer Service roles including the local District Council and Eastern Electricity (now known as Eon Plc). I also volunteered for Homestart Stevenage. I started as a Funeral Arranger with CPJ Field when the company first opened Shires, so have been here from the first day. Having worked in customer service for most of my working life, the skills I’ve learnt have been transferable, to ensure the families we look after are dealt with, with compassion and patience. We look after your loved one as if it’s our loved one. That is so important. I love spending time with my family and friends outside of work, and you would be surprised to know that I enjoy boxing (and chocolate!).